Platform Administrators can disable the account of any user in any role. Disabling a user account immediately prevents the user from logging into the platform and removes them from the Members list of their Projects. If needed, disabling of accounts can be reversed by Platform Administrators to re-enable access.
\uD83D\uDCD8 Instructions
Click Platform Management in the Main Menu, and open the User Management tab.
Locate the user’s entry in the table, click the Action button, and select Disable Account.
A warning message asks you to review and confirm the username and email address. Click OK to complete the action or Cancel to exit.
After clicking OK, an information message notifies you that the account update is in progress. Click OK to dismiss the message.
When the account update has finished, the user’s Account Status is updated to Disabled and the entry in the Platform Users table becomes shaded with a red status icon.
The user will no longer be able to log into the Platform.
Implications of disabling a user account
After you disable a user account:
The user cannot log into the Platform.
The user is removed from the Members list of any Projects they belong to.
The user’s Project files stored in the Green Room remain accessible to the Project Administrator, and the Core files can be accessed by any Project Member with view permissions in the Core.
The user’s Home folder in their Project Workspace Virtual Machine(s) (if any) can still be accessed by the Project Administrators.
The user’s Datasets remain on the Platform.
The user’s account history and Project data lineage is retained.
The user account can be re-enabled later by a Platform Administrator.
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