In order to access a Remote Desktop Workspace, you will need to connect to a virtual private network (VPN) from your computer. Once connected, you will log in to the networked computer via Remote Desktop Protocol (RDP) where you will have secure access to the workspace.
Instructions
Install Client
Go to https://tunnelblick.net/downloads.html and download the latest stable release of the installer.
Open the installation file and double click the Tunnelblick icon. Ensure you have administrator privileges to complete the installation.
Once completed, a Tunnelblick icon will appear in the menu bar.
Move Configuration Files and Connect
Prior to connecting to the VPN you will need to move your VPN credentials zip file (received after Workspace approval) into Tunnelblick.
Unpack the VPN credentials zip file on your desktop. The file will contain:
Personal Information Exchange File
KEY file
OpenVPN Config File
Drag the configuration file to the Tunnelblick menu bar icon.
Once the configuration file is installed, select the Tunnelblick icon in the top menu bar and connect to the VPN with the provided password. You are now ready to connect to the Workspace via a remote desktop connection.
Open the Remote Desktop app. If you have not connected to a remote desktop before you will need to install this from the App store.
A Remote Desktop Connection window will appear, click Add PC, enter your Workspace’s IP in the PC name field and then click Add.
Now double click on the entry you created. You should now have access to your analytics Workspace.
