Downloading Files
- Mojib Javadi
- Omer Kleiner
Data Stewardship
Users are reminded to abide by the Platform Terms of Use and any Project-specific restrictions when using the Portal to access data.
Files can be downloaded individually or in bulk directly from the File Explorer.
Prerequisites
Project member role that includes the Download permission level, or Platform Administrator
Stable internet connection
Pop-up windows are enabled in your browser settings
Instructions
Before downloading a file, check your browser settings and ensure that pop-up windows are enabled. Download speed is dependent on your browser and internet performance.
Top-level User Folders and Shared Folders cannot be directly downloaded - only their inner contents can be downloaded.
Navigate to the Project File Explorer Green Room or Core.
For a single file download, select a file, click the Action icon (three dots) beside the file, then select Download.
For bulk file download, select one or more files and/or folders by clicking the checkbox beside each one (or use the select all checkbox), then click Download in File Explorer menu. Bulk file downloads are packaged into a .zip file.
Open the File Status panel to check the status of your downloads.
Open the Downloads folder on your local computer to find the downloaded file(s).
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