Re-Enabling User Accounts
Platform Administrators can re-enable a previously disabled user account to restore their ability to log into the Platform.
Instructions
Click Platform Management in the Main Menu, and open the User Management tab.
Locate the user’s entry in the table, click the Action button, and select Disable Account.
Confirm by clicking OK.
When the account update has finished, the user’s Status is updated to Active and the entry in the Platform Users table displays a green icon.
The user will receive an email notification that their account has been enabled and they can log into the platform with their username and password. If they forgot their password, they can click the Forgot Password link on the login page to reset it.
Implications of Re-enabling a user account
Re-enabling a previously disabled account restores the user’s access to the Platform but does not restore their previous Project membership. This is a security mechanism to prevent users from accessing Projects that they may no longer have permission to re-join. Each Project Administrator, or the Platform Administrator, can invite the user to the Projects they need to access when their account is re-enabled.
When a re-enabled user re-joins a Project in the same role they were previously assigned, they will be able to access the same data they had access to before their account was Disabled.
When a user is Re-enabled, they can access the same Datasets they had access to before their account was Disabled.