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In order to access a Remote Desktop Workspace, you will need to connect to a virtual private network (VPN) from your computer. Once connected, you will log in to the networked computer via Remote Desktop Protocol (RDP) where you will have secure access to the workspace.

Instructions

Install Client

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1. Prior to connecting to the VPN you will need to add your VPN credentials zip file (received after Workspace approval) into OpenVPN. The zip file will contain:

   1. Personal Information Exchange File

   2. KEY file

   3. OpenVPN Config File
      

2. Open the folder containing the configuration files. Right click in the folder’s empty space (not on the files) and select Open in Terminal.

   

3. Identify the configuration file name with the extension “.ovpn”.
   

4. Right click and select Open in Terminal to connect to the VPN with the following command (replace <filename.ovpn> with actual config file name):

   Code Block
   language bash
   sudo openvpn --config <filename.ovpn>

5. Enter your local admin password when prompted.
   

6. When prompted for the Private Key Password, enter the provided VPN password.

Troubleshooting

Unrecognized option or missing or extra parameter(s)

Error:

Options error: Unrecognized option or missing or extra parameter(s) in OBIWorkSpace-UDP4-1194-..._VPN.ovpn:4: data-ciphers (2.4.12)
Use --help for more information.

Solution: comment out the data-ciphers line in your OVPN file.

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